Emotional Intelligence to promote Team Synergy
Our culture has been governed by rational thinking for centuries. But psychology has demonstrated very well that our actions are a lot more than simply rational or logical. In the professional environment, poorly managed emotions can often be accountable for a high employee turnover. Poor management of expression of emotions in the workplace contributes to a negative climate which is nonconducive to productivity and performance. Don’t we say: ``We hire people for their competence and we fire them for their lack of interpersonal skills``? Develop your Emotional Intelligence (EI) abilities to expand your interpersonal skills. This uncomplicated training session will equip your teams with the basic concepts of Emotional Intelligence to improve your workplace ambiance.


OBJECTIVES
> To learn how to take into account your emotions and those of people around you
> To communicate and manage interpersonal relationships better
> To improve the workplace ambiance in your organisation
> To increase synergy within your teams

WHO IS THIS TRAINING COURSE FOR
Everyone



OBJECTIVES
  • Understanding the role and importance of EI in the workplace
  • Identifying basic EI abilities
  • Identifying individual EI specific needs and appropriate tools


DETAILED TRAINING COURSE CONTENTS
  • The organizational model
  • A brief history of Emotional Intelligence and its definition
  • Myths around Emotional Intelligence
  • Evolution of the workforce
  • Schematic of emotions and communication
  • Emotional Intelligence model
  • Definition of Emotional Intelligence in the workforce
  • Skills linked to emotional intelligence
  • The 4 components of EI : self-awareness, self-control, awareness of others and relationship management
  • Emotions common to all humans
  • Self-diagnosis of emotional abilities
  • Acknowledgment of EI skills of the participants
  • The steps of the emotional process
  • How to integrate elements of EI at work and in interpersonal relationships

PEDAGOGICAL APPROACH
  • Interactive lecture
  • Self-evaluation tools
  • Role play
  • Practical exercises

TRAINING COURSE MATERIAL
  • Detailed reference guide

This training is offered on-site and is tailored to your needs. We invite you to contact us or prices and availabilities.

Find out more about our preferential rates policy to see if you are eligible.

Training

Date

City

Location

 
5 december 2018
Français
Montréal
Directions
 
7 december 2018
Français
Québec
Directions
 
10 april 2019
Français
Québec
Directions
 
18 april 2019
Français
Montréal
Directions
TRAINERS


Nathalie Blain




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